kindlustus@confido.ee
1330
Confido Health Plan is more than just health insurance – it is the first comprehensive health solution in Estonia. We know that the greatest asset of any company is its employees, that’s why we have set a goal to contribute to what is most important to employees – their health. We want to offer the best medical care, quick solutions, and humane and caring service, being a health partner for you, the company, and the employees.
The Confido Health Plan gives employees the opportunity to quickly discover and solve their health concerns with the help of health insurance. Confido offers the largest selection of private medical services in Estonia, but it is also possible to visit other medical institutions.
In addition, regardless of the day of the week or public holiday, we offer the insured immediate doctor’s advice via telephone consultation.
The Confido Health Plan is a tax-free benefit that aims to contribute to a healthier and better motivated employee. For the company, having the Confido Health Plan is a strong advantage in recruiting and retaining employees and helps create a positive image of the employer.
Confido Health Plan is the first comprehensive health solution. We work to ensure that the customer is kept and that the actions related to the Health Plan are as automatic, fast, and simple as possible for both the company and the employee.
When joining the Health Plan, offer a training session for employees, distribute information materials. Our customer support (which communicates in three languages) is available on a daily basis, if necessary, can book a doctor’s appointment and advise on insurance coverage. We have gathered a partner network around us – where using our services is easier and you don’t have to worry about billing. We have created a self-service portal for quick handling of claims and monitoring your limits.
We reimburse the appointment fee of a family, general and specialist doctor.
We reimburse the doctor's consultation fee, which takes place via phone, video or online chat.
We reimburse hospitalization expenses related to surgery and hospital stay.
We reimburse the costs of MRI, ultrasound, X-ray, computed tomography and other examinations.
We reimburse the admission fee of a psychologist, psychotherapist, or psychiatrist.
We reimburse the admission fee related to physiotherapy, speech therapist, chiropractor, and therapeutic massage.
We reimburse the visit and consultation fees related to dental treatment, including dental surgery.
We reimburse the cost of healthcare for which there is no medical indication.
We reimburse the costs of buying a prescription medicines based on a doctor's prescription.
We reimburse the purchase of glasses and lenses.
We pay compensation for an unexpected accident caused by an external influence if it results in a disability.
We pay a one-time insurance benefit and reimburse the cost of treating a critical illness.
Questions about Health Plan services
By calling the short number 1330, our specialists will help answer questions related to the Health Plan terms, package, and services.
Immediate medical advice
By calling the insured’s medical line 600 4000, Confido’s general practitioners offer immediate medical advice, refer the insured to the next appointment (if necessary), open a medical record, or extend the prescription.
Health Plan can be used in Confido clinics, in our partner clinics, as well as at a freely chosen service provider:
You can book an appointment at Confido clinics by calling the short number 1330 or writing to kindlustus@confido.ee.
Billing
Confido Health Plan cooperation partners list can be found here.
Billing
Confido Health Plan reimburses the bills of healthcare service providers who have the corresponding activity license (found in the registers of the Board of Health) or the professional certificate of the corresponding specialty. You can book an appointment yourself with the service provider you want.
Billing